Eligible unanswered calls trigger a branded text automatically.
Missed-Call Text Back for Small Businesses
Missed call.
Not a missed opportunity.
When you cannot answer, Smart Cascadia Text Back immediately texts the caller in your business’s name—before they move on to the next company.
Keep your public numberMonth-to-monthManaged for you
Be the business that responds first.
A caller who reaches voicemail may keep calling down the list. Text Back gives them a useful next step while the reason for their call is still fresh.
They call
A customer needs help now.
→
You cannot answer
You are driving, working, or off the clock.
→
The conversation stays alive
They receive a prompt text and can reply.
One text. Two easy next steps.
The first message can invite the caller to reply and give them a booking link so they can schedule right away.
SC
Your BusinessText conversation
This is the one automatic text. The caller can book immediately or reply; the owner is notified and can answer from the same business texting number.
Everything needed to turn the feature into a working service.
This is managed setup and support—not a login and a help article.
Read and answer replies from your phone or computer, with notifications.
See missed callers, texts, replies, delivery, and measurable bookings.
We manage the technical setup, required messaging registration, testing, and upkeep.
Clear pricing. No long-term contract.
A focused service for businesses that still want to answer their own phone—but need a safety net when they cannot.
Smart Cascadia Text Back
$65/month
$150 one-time setup
Get StartedOne business location and one public phone line. Cancel before your next renewal.
Included every month
- Automatic missed-call acknowledgement
- Two-way inbox and new-reply notifications
- Dedicated registered business texting number
- Optional custom voicemail and booking link
- 500 text-message units, sent and received
- Up to 300 minutes of forwarded call and voicemail-system time
- Monthly activity report and ongoing maintenance
Most short texts use one unit. Longer texts can use more. Additional usage is $0.04 per text unit and $0.05 per voice minute.
Need someone to actually answer and book calls 24/7? See our AI Receptionist, starting at $125/month.
Common questions
No. In the standard setup, your current number stays public and continues to ring normally. When your carrier supports it, unanswered calls are conditionally forwarded to the managed system.
You receive a notification and can read and answer the conversation from the managed business inbox on your phone or computer. Basic access and a short walkthrough are included.
The service texts eligible calls that reach the connected system. A text may not be sent to unidentified, non-textable, blocked, or opted-out numbers, or when a carrier or provider prevents delivery.
No. Text Back follows up after an unanswered call and lets you handle the conversation. The AI Receptionist answers the call, gathers information, and can book appointments.